{"id":722,"date":"2013-08-19T10:24:24","date_gmt":"2013-08-19T10:24:24","guid":{"rendered":"https:\/\/192.168.0.101\/user24\/mahesh\/?page_id=722"},"modified":"2023-09-02T15:03:29","modified_gmt":"2023-09-02T11:03:29","slug":"faqs-page","status":"publish","type":"page","link":"https:\/\/www.drbeautyuae.com\/en\/faqs-page\/","title":{"rendered":"FAQs Page"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"722\" class=\"elementor elementor-722\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-52a446d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52a446d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8069e5b\" data-id=\"8069e5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-15f5658 elementor-widget elementor-widget-heading\" data-id=\"15f5658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How can we help?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44a9afa elementor-widget elementor-widget-heading\" data-id=\"44a9afa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ask a question or describe the problem you are facing.\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-bc4c894 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bc4c894\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7acf7f9\" data-id=\"7acf7f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd6d883 elementor-widget elementor-widget-toggle\" data-id=\"dd6d883\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2321\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2321\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the Delivery Time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2321\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2321\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">Generally, we deliver our products within\u00a0<strong>2-3<\/strong>\u00a0working days. However, in case of high demand, it might take\u00a0<strong>5-6<\/strong>\u00a0days maximum.<\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2322\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2322\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">When will My Order be Dispatched?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2322\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2322\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">Once the order is confirmed, it will be sent to our store for packaging and making the product(s) ready for dispatch the next day. Then it is dispatched from our store to the delivery company immediately.<\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2323\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2323\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is the Payment Method for Customers Outside UAE?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2323\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2323\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\"><p class=\"normal\"><span lang=\"EN\">Online payment is only applicable for customers outside UAE.<\/span><\/p><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2324\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2324\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Discounts and Coupon Codes<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2324\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2324\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\"><p class=\"normal\"><span lang=\"EN\">We offer discounts, coupons and codes during festivals and special occasions on specific items. However, be informed that discount codes are not applicable on discounted products, and more than one coupon code cannot be combined.<\/span><\/p><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2325\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2325\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">About your Product Expiry Date<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2325\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2325\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\"><p class=\"normal\"><span lang=\"EN\">For this, you will have to follow the labelling of the package(s) for manufacture and expiry dates.<\/span><\/p><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2326\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2326\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">How Can I Get More Information?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2326\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2326\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">You can contact us via email at\u00a0<strong><a href=\"mailto:info@drbeautyuae.com\">info@drbeautyuae.com<\/a><\/strong>\u00a0or WhatsApp at\u00a0<strong><a href=\"tel:+(971) 508924896\">0508924896<\/a><\/strong>\u00a0for more information.<\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2327\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2327\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">I Received a Wrong and Damaged Product\/item, How Can I Return?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2327\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2327\"><p class=\"normal\"><span lang=\"EN\">In such case, you must contact us via email at\u00a0<strong>info@drbeautyuae.com\u00a0<\/strong>or directly through our WhatsApp number\u00a0<strong>0508924896<\/strong>\u00a0and after that, we will proceed with the return process. The refund is processed to the account from which you made the payments or your bank account after deducting bank fees.<\/span><\/p><p><strong>Cancellation Policy<\/strong>In addition to our return policy, we also have a cancellation policy. You have the legal right to cancel your order; if your order has not been processed on time. You can cancel your order by logging into your account. If your order has been processed and handed over for dispatch, your order falls under the returns policy stated under. Please see the cancellation rights section in our terms and conditions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2328\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2328\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is my personal Information Secure?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2328\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2328\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">All information is highly secured and not accessible to anyone. Read our\u00a0<strong><a href=\"https:\/\/drbeautyuae.com\/en\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a><\/strong><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2329\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2329\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Is There a Minimum Order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-2329\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2329\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">No, there is no minimum order policy.<\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-23210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Can I Select Delivery Day and Time?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-23210\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\"><p class=\"normal\"><span lang=\"EN\">You can choose the delivery date and time by mentioning the date and time in the notes section while making the order. But, it is subject to change according to the delivery routes.<\/span><\/p><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23211\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-23211\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the Payment Options?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23211\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-23211\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\"><p class=\"normal\"><span lang=\"EN\">We provide COD and online payment methods. We also offer bank transfers by contacting our official number.<\/span><\/p><\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23212\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-23212\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What are the Delivery Charges?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23212\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-23212\"><div class=\"single-faq toogle_div\"><div class=\"tab_content\">It is\u00a0<strong>30 Dhs<\/strong>\u00a0for all cities in UAE except remote areas (e.g. Gharbia, Waqan, Khem)\u00a0 will be charged\u00a0<strong>45-50 Dhs<\/strong>.<\/div><\/div><div class=\"single-faq toogle_div\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23213\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-23213\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">What is your Return and Exchange Policy?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-23213\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-23213\"><p class=\"normal\"><span lang=\"EN\">Return is acceptable for products only if there is a manufacturing defect, or the items have expired. You must return the product(s) within 7 days after delivery with a copy of the original receipt.<\/span><\/p><p><strong>Sale items purchased online cannot be returned or exchanged.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What is the Delivery Time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">Generally, we deliver our products within\\u00a0<strong>2-3<\\\/strong>\\u00a0working days. However, in case of high demand, it might take\\u00a0<strong>5-6<\\\/strong>\\u00a0days maximum.<\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"When will My Order be Dispatched?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">Once the order is confirmed, it will be sent to our store for packaging and making the product(s) ready for dispatch the next day. Then it is dispatched from our store to the delivery company immediately.<\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What is the Payment Method for Customers Outside UAE?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\"><p class=\\\"normal\\\"><span lang=\\\"EN\\\">Online payment is only applicable for customers outside UAE.<\\\/span><\\\/p><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Discounts and Coupon Codes\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\"><p class=\\\"normal\\\"><span lang=\\\"EN\\\">We offer discounts, coupons and codes during festivals and special occasions on specific items. However, be informed that discount codes are not applicable on discounted products, and more than one coupon code cannot be combined.<\\\/span><\\\/p><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"About your Product Expiry Date\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\"><p class=\\\"normal\\\"><span lang=\\\"EN\\\">For this, you will have to follow the labelling of the package(s) for manufacture and expiry dates.<\\\/span><\\\/p><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"How Can I Get More Information?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">You can contact us via email at\\u00a0<strong><a href=\\\"mailto:info@drbeautyuae.com\\\">info@drbeautyuae.com<\\\/a><\\\/strong>\\u00a0or WhatsApp at\\u00a0<strong><a href=\\\"tel:+(971) 508924896\\\">0508924896<\\\/a><\\\/strong>\\u00a0for more information.<\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"I Received a Wrong and Damaged Product\\\/item, How Can I Return?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"normal\\\"><span lang=\\\"EN\\\">In such case, you must contact us via email at\\u00a0<strong>info@drbeautyuae.com\\u00a0<\\\/strong>or directly through our WhatsApp number\\u00a0<strong>0508924896<\\\/strong>\\u00a0and after that, we will proceed with the return process. The refund is processed to the account from which you made the payments or your bank account after deducting bank fees.<\\\/span><\\\/p><p><strong>Cancellation Policy<\\\/strong>In addition to our return policy, we also have a cancellation policy. You have the legal right to cancel your order; if your order has not been processed on time. You can cancel your order by logging into your account. If your order has been processed and handed over for dispatch, your order falls under the returns policy stated under. Please see the cancellation rights section in our terms and conditions.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is my personal Information Secure?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">All information is highly secured and not accessible to anyone. Read our\\u00a0<strong><a href=\\\"https:\\\/\\\/drbeautyuae.com\\\/en\\\/privacy-policy\\\/\\\">privacy policy<\\\/a><\\\/strong><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Is There a Minimum Order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">No, there is no minimum order policy.<\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Can I Select Delivery Day and Time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\"><p class=\\\"normal\\\"><span lang=\\\"EN\\\">You can choose the delivery date and time by mentioning the date and time in the notes section while making the order. But, it is subject to change according to the delivery routes.<\\\/span><\\\/p><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What are the Payment Options?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\"><p class=\\\"normal\\\"><span lang=\\\"EN\\\">We provide COD and online payment methods. We also offer bank transfers by contacting our official number.<\\\/span><\\\/p><\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What are the Delivery Charges?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"single-faq toogle_div\\\"><div class=\\\"tab_content\\\">It is\\u00a0<strong>30 Dhs<\\\/strong>\\u00a0for all cities in UAE except remote areas (e.g. Gharbia, Waqan, Khem)\\u00a0 will be charged\\u00a0<strong>45-50 Dhs<\\\/strong>.<\\\/div><\\\/div><div class=\\\"single-faq toogle_div\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What is your Return and Exchange Policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"normal\\\"><span lang=\\\"EN\\\">Return is acceptable for products only if there is a manufacturing defect, or the items have expired. You must return the product(s) within 7 days after delivery with a copy of the original receipt.<\\\/span><\\\/p><p><strong>Sale items purchased online cannot be returned or exchanged.<\\\/strong><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"wd-negative-gap elementor-section elementor-top-section elementor-element elementor-element-93f2ecd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"93f2ecd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-fdd59c2\" data-id=\"fdd59c2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a366a99 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"a366a99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=971508924896&#038;text=Hi%2C%20I%20would%20like%20a%20free%20consultation\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\" LIVE CHAT\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"https:\/\/api.whatsapp.com\/send?phone=971508924896&#038;text=Hi%2C%20I%20would%20like%20a%20free%20consultation\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t LIVE CHAT\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tChat Directly With A Dr. Beauty Expert To Get Instant Answers To Your Questions.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1a7a288\" data-id=\"1a7a288\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-874ee27 elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"874ee27\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"mailto:info@drbeautyuae.com\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"EMAIL US\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-envelope\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"mailto:info@drbeautyuae.com\" >\n\t\t\t\t\t\t\tEMAIL US\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tReach Us By Email Any Time! We\u2019ll Do Our Best To Respond As Quickly As Possible.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-98ee860\" data-id=\"98ee860\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d7c66a elementor-position-inline-start elementor-view-default elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"4d7c66a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"tel:+(971)%20508924896\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"CALL US 24X7\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"tel:+(971)%20508924896\" >\n\t\t\t\t\t\t\tCALL US 24X7\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tTalk To Us Directly For Additional Help Immediate Answers To Your Questions.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we help? Ask a question or describe the problem you are facing. What is the Delivery Time? Generally,<\/p>\n","protected":false},"author":1581,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-722","page","type-page","status-publish","hentry"],"jetpack_shortlink":"https:\/\/wp.me\/Pf1H5w-bE","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/pages\/722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/users\/1581"}],"replies":[{"embeddable":true,"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/comments?post=722"}],"version-history":[{"count":0,"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/pages\/722\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.drbeautyuae.com\/en\/wp-json\/wp\/v2\/media?parent=722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}